Payment and Refund Policy

zagdomain.com (“we,” “our,” “us”), we strive to provide high-quality products and services while ensuring customer satisfaction. This Payment and Refund Policy explains our practices regarding payment methods, order processing, and our refund policy. By making a purchase on zagdomain.com, you agree to the terms outlined below.

1. Payment Methods

We accept the following payment methods:

• PayPal

All payments must be made in [currency, e.g., USD]. By submitting a payment, you confirm that the payment information provided is accurate and that you are authorized to use the payment method.

2. Pricing and Taxes

All prices on zagdomain.com are displayed in [currency, e.g., USD] and include any applicable taxes, unless otherwise specified. We reserve the right to modify pricing at any time without prior notice.

If applicable, the customer is responsible for any additional charges, such as import duties or taxes that may be imposed by local authorities.

3. Order Confirmation

Once your payment is successfully processed, you will receive a confirmation email with the details of your purchase. If you do not receive a confirmation email within 24 hours, please check your spam/junk folder or contact us at info@zagdomain.com.

4. Refund Policy

a. Eligibility for Refunds

Refunds are available under the following conditions:

• Digital Products/Services: If the digital product or service (such as downloadable content or online services) is defective or fails to function as advertised, you may request a refund within 3 days of purchase. Refunds will not be granted for changes of mind or incorrect purchases.
• Physical Products: If you are not satisfied with the physical product you received, you may request a return and refund within 3 days of receiving the item. The product must be unused and in its original packaging. Refunds will only be issued once the item has been returned and inspected.
• Subscriptions/Memberships: If you have purchased a recurring subscription or membership, you may cancel at any time. However, no refunds will be provided for partial months or unused services within the subscription period. You will retain access to the service until the end of the current billing cycle.

b. Non-Refundable Products/Services

The following are non-refundable:

• Services already rendered (e.g., consultations, development services)
• Personalized or customized products
• Any products/services explicitly stated as non-refundable at the time of purchase

c. How to Request a Refund

To request a refund, please contact us at info@zagdomain.com with your order number and details of your request. We aim to process refund requests within 3 business days. Once approved, the refund will be issued to the original payment method within 7 business days, depending on your bank or payment provider’s processing time.

5. Cancellations

You may cancel your order for physical products before it has been shipped. If the item has already been shipped, you will need to follow the return process to obtain a refund.

For digital products or services, cancellations are only allowed before the product has been downloaded or accessed.

6. Chargebacks and Disputes

If you initiate a chargeback or dispute on a valid transaction, we reserve the right to suspend your account and take further legal action if necessary. We encourage you to contact us first to resolve any issues before initiating a chargeback.

7. Changes to This Policy

We reserve the right to modify this Payment and Refund Policy at any time. Any changes will be effective immediately upon posting on this page. It is your responsibility to review this policy periodically for updates.

8. Contact Us

If you have any questions or concerns about this Payment and Refund Policy, please contact us at:

Email: support@zagdomain.com